OUR QUALITY — YOUR GUARANTEE
We manufacture ISOframe products with the highest standard of workmanship and materials. With our ongoing, demanding quality control and testing, we’ve designed ISOframe to provide years of trouble-free use.
The Industry’s Best Warranty
We built our general claims policy on trust and fairness between our clients and ourselves. If something fails, we’ll stand behind our products 100% and do the utmost to immediately resolve your claim.
On the rare occasions when ISOframe products don’t meet our quality standards, we gather and use this information to continue perfecting the optimal trade show display.
We’re proud to offer you a 10-year warranty for your ISOframe display.
Under this warranty’s general terms, Mark Bric will, at its sole discretion, repair or replace your ISOframe display if it fails during normal use. This warranty protects all system hardware* against manufacturing defects in materials, quality or workmanship. Please note that the warranty doesn’t extend to damage caused by negligence or abuse, nor does it protect against normal wear and tear from routine use, such as scratches and transport damages.
If you experience a product failure or malfunction, please contact the Mark Bric dealer/distributor where you purchased the system. If you can’t locate the dealer, please contact us about your problem.
For other Mark Bric products’ warranty information, please call us at 800.742.6275.
* Cases include a one-year warranty. Graphic panels are not included in the warranty program.